Free job interview presentation template
Stand out in a panel interview with a short deck on your background, results, fit for the role and a 90-day plan. Sample candidate included.
What's in this template
Slide 1: Ritu Malhotra
- Candidate for Head of Customer Success, Meridian HR
Slide 2: About me
- 8 years in customer success for B2B software
- Now Customer Success Lead at Kestrel Payroll, Pune
- Known for turning unhappy accounts into renewals
Slide 3: Selected results at Kestrel
- 94% Gross retention, up from 86%
- $1.4M Expansion revenue in 2025
- 12 People in the team I built
Slide 4: Why this role
- What Meridian needs
- Lower churn among mid-size customers
- Grow the team from 5 to 12
- Onboarding that takes weeks, not months
- What I bring
- Cut mid-size churn from 14% to 6%
- Grew my team from 4 to 12 in two years
- Halved onboarding time to 21 days
Slide 5: My first 90 days
- Days 1 to 30: meet 40 customers and every CSM
- Days 31 to 60: health scores and a renewal playbook
- Days 61 to 90: hire 7 and cut churn by a third
Slide 6: How I work
- Ritu never lets a customer hear about a problem from anyone else first.
Slide 7: Questions for you
- What would make this hire a success in a year?
- How does customer success shape product decisions?
- What has held renewals back so far?
Slide 8: Thank you
- Ritu Malhotra · +91 98860 41237
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